This document defines the policies & practices that REGENCY TRAVEL (""REGENCY TRAVEL"") uses to protect your personal information. Our goal is to protect all the information that you provide us whenever you contact us or use this website (""Site""). By visiting or using the Site, you are agreeing to these terms & conditions:
WHAT INFORMATION DO WE COLLECT?
IN GENERAL: We receive and store every information that you enter on our Site or give us by telephone, e-mail, fax, or in any other form. This includes information that can identify you, including your first and last name, telephone number, postal and e-mail addresses, and, in some cases, billing information (such as credit card number, cardholder name, and expiration date), (personal information). We also may request information about your traveler preferences, including meal requests, seat selection, frequent flyer/hotel/car rental program information, and ticketing options. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; purchase products or services; complete a traveler profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions.
PASSENGER INFORMATION: When you book travel and other arrangements for someone else through REGENCY TRAVEL, we will ask for the personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing REGENCY TRAVEL with their personal information and travel preferences, as any access to view or change their information will be available only through your account.
INFORMATION FROM OTHER SOURCES: We also may periodically collect information about you from our business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information which we use to update our records and to facilitate proper delivery of travel information; and statistical information that helps us understand your potential purchasing preferences.
AUTOMATIC INFORMATION: We automatically save some information about your computer when you visit the Site. For example, we will collect your IP address, Web browser software (such as Chrome or Internet Explorer), and referring Web site. We also may collect information about your online activity. Our aim behind collecting this automatic information is to help customize your user experience.
WHAT IS A COOKIE?
In short, a cookie is a small text file that is placed on your computer or mobile device by your internet browser. They are used by many websites and do not normally identify you personally. The cookie allows the website to remember your actions or preferences over time. Most browsers support cookies, but you can change your browser to decline them and you can delete them any time you like.
Cookies allow us to improve the website's content, functionality, speed and usability. Their tracking ability also helps us understand your preferences, so you do not need to provide the same information every time you visit or multiple times during a visit.
This website uses different kinds of cookies: Technical Cookies. They are essential for the website to work properly. Functional Cookies. They are needed to provide the services requested by users on the website. Analytical Cookies. They allow us to see how visitors use the website and to record which content they view and are interested in. This helps us to improve the service we offer by making sure our users are finding what they are looking for. Social Cookies. They allow us to provide functionalities relating to social networks (Facebook, Google and Twitter). Affiliated Cookies. They allow us to track visits from our affiliated websites. Advertising Cookies. They collect information about your preferences and choices on the site. They target advertising networks, which use them to show you customized advertising on other websites.
HOW TO CONTROL COOKIES?
You can control and/or delete cookies anytime you choose. For details, see www.aboutcookies.org. Cookie preferences need to be set for each browser (Internet Explorer, Google Chrome, Mozilla Firefox or Safari). You usually have several ways of managing cookies, such as enabling or disabling cookies entirely, deleting some cookies that are already stored within the browser, blocking certain websites from storing any cookies on your computer, or blocking third party cookies (cookies stored on your computer by another website). If you do this, some parts of the website may not work.
WITH WHOM WE SHARE YOUR INFORMATION?
REGENCY TRAVEL may share your information with the following entities: Suppliers, such as hotels, airlines, cruise, or car rental companies, or activity providers, who fulfill your travel reservations. Throughout REGENCY TRAVEL, all services provided by a third-party supplier are described as such. We do not share your email address with these suppliers unless they need it to fulfill the travel reservation you have made through REGENCY TRAVEL, and we restrict their use of this information to that purpose. We do not place limitations on our suppliers' use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through REGENCY TRAVEL. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your travel reservation.
Third-party vendors who provide services or functions on our behalf, include credit card processing, customer service, marketing, and fraud prevention. These companies have access to personal information which is required to perform their functions but are not permitted to share or use the information for any other purpose.
Business partners with whom we may jointly offer certain products or services. You can identify when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners and recommend you to evaluate their practices before providing them your personal information.
We also may share your information: In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection and right available to us.
When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of REGENCY TRAVEL, our customers, or others; and in connection with our Terms of Service and other agreements.
In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Web site receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
You can choose not to provide us with any information, although it may be needed to make travel purchases or to take advantage of certain features offered on REGENCY TRAVEL.
You can access, update, or delete personal Information you have provided to us by contacting us as described below. For your protection, we may need to verify your identity before fulfilling your request.
HOW WE PROTECT YOUR INFORMATION?
We want you to feel confident about using REGENCY TRAVEL to plan and purchase your travel, as we are committed to protect the information we collect. While no Website can guarantee security, we have implemented administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
CHILDREN'S PRIVACY: REGENCY TRAVEL does not sell travel or other services for purchase by children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
WHAT ABOUT PHISHING?
We do not and will not, at any time, request your credit card information, login name, or password, in an insecure or unsolicited e-mail or telephone communication. We will only call or e-mail you in response to your inquiry or request for service. Identity theft and the practice currently known as Phishing are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about Phishing, you may want to visit OnGuard Online at onguardonline.gov/phishing.html, or the Federal Trade Commission at ww.ftc.gov/spam.
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