REGENCY TRAVEL charges a processing fee for all the permitted cancellations from customers. REGENCY TRAVEL offers the ability to start the process of canceling a reservation by simply hitting REPLY to your CONFIRMATION email. However, for canceling the tickets booked by REGENCY TRAVEL, you must meet the defined Service Provider criteria. The tickets booked under “no show” category are not subject under refund policy from suppliers. Tickets are entitled for a refund when they meet the Service Provider’s criteria.
Separate terms and conditions dictated by the applicable Service Provider will apply additionally to your reservation and purchase of products and services on the Travel Site. You agree to abide by such terms and conditions, including payment of all amounts when due and compliance with the applicable Service Provider's policies, rules and restrictions regarding availability and use of fares, products and services. You understand that any violation of any such Service Provider's terms, conditions, policies, rules or restrictions may result in (a) your forfeiting any monies paid for such reservation or purchase, (b) cancellation of your reservation or purchase, (c) your being denied access to any flights, hotels or other products or services, and (d) REGENCY TRAVEL debiting your account for any costs REGENCY TRAVEL incurs as a result of such violation. You acknowledge that you will be responsible for all charges, fees, duties, taxes and assessments arising out of your use of the Travel Site.